Virtusa- Open positions for Genesys Lead/ Architect@ Hyderabad

Open positions for Genesys Lead/ Architect @ Hyderabad

Experience: 8 - 13 Years Skills Required: ·         Five years plus (5+) experience in Contact Center Technology with hands-on experience on high-complexity Genesys SCXML Call Flow Development using Composer, ECMA Script, Genesys Rules System/OPM, Back-end Java Blocks and ability to convert complex Business Requirements to Technical Solutions. ·         Hands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with Sonus/Cisco SBC. ·         Expert knowledge of SIP integration and troubleshooting SIP and Orchestration calls flows. ·         Hands on experience with Java, Javascript, J2EE, REST and SOAP Web service Development and familiarity with Genesys Java Platform SDKs. ·         Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media server, and ICON/Info Mart. ·         Working knowledge in the installation and configuration of the Genesys suites (both UNIX and Windows 200X). ·         Experience in working in Scrum model of Delivery, Junit Test Cases, GitHub ·         Familiarity with various Genesys Simulators from a Performance Testing perspective. ·         A solid base of data networking knowledge as well as VOIP technology will be required for this position. ·         Experience working on Genesys Administrator, GAX, Pulse and the ability to create, modify, and maintain templates.  ·         Test-infected attitude (strong desire to perform thorough and exhaustive unit, integration and system testing) ·         Must have terrific analytical and troubleshooting skills. ·         Excellent communication skills (Written and oral).   Mail your references to: danunjayg@virtusa.com